Facebook - Virus. Onemogočeno Oglaševanje

2 naročnika

Hi name,

Thanks for contacting Facebook. I appreciate your patience and apologize for any inconvenience you've experienced.

Keeping your personal and financial information safe is our priority. Upon investigation, we've confirmed that your account has been compromised.

The payment method used to make these purchases wasn’t in your name and the charges on your Facebook account won’t be shown on any of your bank statements. I’ve removed the payment method from your account and refunded the charges to the appropriate source.

In addition to this, please take the following measures to ensure your account security:

• Never click suspicious links
• Pick a unique, strong password
• Never give out your email address or password
• Only log in at www.facebook.com (http://www.facebook.com/)
• Update your browser
• Run anti-virus software

If you continue to have security issues, please let me know.

Čudno se mi zdi da bi dobil kakšen virus (kar je seveda mogoče). Sem preveril z AVG programom in ni javilo napake, pri paypalu sem prav tako spremenil geslo.

Najbolje da grem kar formatirati računalnik?

The payment method used to make these purchases wasn’t in your name and the charges on your Facebook account won’t be shown on any of your bank statements. I’ve removed the payment method from your account and refunded the charges to the appropriate source

To je bil razlog. In verjetno oglasi v neskladju z njihovo politiko.

Ne razumem. Naredil sem oglas z malo napisa na sliki.(10 črk če je bilo skupaj). Uporabljal sem isti facebook account (moj uporabniški račun na katerem imam facebook page, sledečega sem poskusil oglaševati)

The payment method used to make these purchases wasn’t in your name

Kako da ni bilo, če sem uporabil sledeči paypal (sem pregledal je isti ime in priimek) prav tako facebook uporabniško ime ter priimek.

Potem je verjetno tisto kar sem rekel, da oglasi niso bili v skladu s politiko.
Vcasih si FB kar zmisli razlog. Lahko pa vprašaš na support da razlog ni pravi, pa vidiš.

Danes sem dobil sledeče sporočilo ker sem 2x odprl Support Dashboard. Prej sem dobil pa od drugega tisti zgornji odgovor.
Hi name

Thanks for contacting Facebook. I'm sorry for the inconvenience this caused.

I've reactivated your account, so you should be able to access your payment methods now by going to the Payments section of your Ads Manager