Magento fortis - Ne zaključi nakupa

Internet trgovina mi ne zaključi nakupa. Deljuje po main store normalno pod dodatnimi store viewi pa ne.
Ko se odda naročilo ne gre dalje...
Ali se komu sanja kaj bi lahko bilo narobe?

lp

12 odgovorov

1001 in ena stvar

a ti v console log vrže ven kakšen javascript error?

v network lahko pogledaš tudi saveOrder metodo če vrne kakšen error

Še to. V database mi zabeleži nakup. Ne pošlje pa potrditvenega maila stranki in meni. Kupec misli da ni oddal naročila in potem klika po 2x in tudi večkrat.

Sem pa menjal gostovanje na Si-shell in se mi zdi da od takrat ne deluje.
Sta že dva programerja gledala in nič ne najdeta.
Najprej sem mislil da je težava v hitri košarici, pa smo inštalirali drugo, pa ni delalo. Potem smo pa vključili nazaj default zaključek nakupa 6 ih korakih pa tudi ne deluje...

a cron.php datoteka je nastavljena v cronjobu? Ker maili se pošiljajo preko cron joba

Tole lahko naložiš da vidiš če se izvaja vse kot je treba: https://www.magentocommerce.com/magento-connect/aoe-scheduler.html

Pa pride na success stran? Vklopi log report System->Configuration->Developer->Log settings->Enabled->Yes in poglej če v var/log zapiše kako napako.

Ta datoteka je velika 76Mb... Lahko jo pošljem preko We transferja...

Zgleda da jo že nekaj časa nisi počistil :). Preimenuj fajl v karkoli, da bo ustvarilo svež fajl, nato napravi testni nakup in poglej log. Tako boš imel notri samo nekaj vrstnic zadnjega loga in tisto tu napiši ali pošlji na PM.

1

Nič ne zapiše...

V kolikor ne pošilja emailov:
Če je nova verzija magente ne bolš mogel direktno pognati cron.php (zaradi htacess). Nastavi cron job za cron.sh v kolikor emaila vseeno ne požene si dodaj AOE schelduer in ročno počeni prvič cron. ČE vseeno nebo emaila pa poglej template za email če imajo kakšno napako ali so v napačnem encodingu.. če pa še to en pa plačaš nekomu za podporo. :D

1

V log fileju je tole:

2016-04-21T17:42:16+00:00 ERR (3): Notice: Undefined index: fbsr100713453456709 in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 133
2016-04-21T17:42:16+00:00 ERR (3): Notice: Undefined index: fbs100713453456709 in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 143
2016-04-21T17:42:16+00:00 ERR (3): Notice: Undefined index: sig in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 151
2016-04-21T17:42:16+00:00 ERR (3): Notice: Undefined index: access
token in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 42
2016-04-21T17:42:17+00:00 ERR (3): Warning: file
getcontents(https://graph.facebook.com/me?accesstoken=): failed to open stream: HTTP request failed! HTTP/1.1 400 Bad Request
in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 207
2016-04-21T21:07:33+00:00 ERR (3): Notice: Undefined index: fbsr
100713453456709 in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 133
2016-04-21T21:07:33+00:00 ERR (3): Notice: Undefined index: fbs
100713453456709 in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 143
2016-04-21T21:07:33+00:00 ERR (3): Notice: Undefined index: sig in /home/----/domains/----.si/public
html/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 151
2016-04-21T21:07:33+00:00 ERR (3): Notice: Undefined index: accesstoken in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 42
2016-04-21T21:07:33+00:00 ERR (3): Warning: filegetcontents(https://graph.facebook.com/me?accesstoken=): failed to open stream: HTTP request failed! HTTP/1.1 400 Bad Request
in /home/----/domains/----.si/public
html/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 207
2016-04-21T21:25:17+00:00 ERR (3): Notice: Undefined index: fbsr100713453456709 in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 133
2016-04-21T21:25:17+00:00 ERR (3): Notice: Undefined index: fbs100713453456709 in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 143
2016-04-21T21:25:17+00:00 ERR (3): Notice: Undefined index: sig in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 151
2016-04-21T21:25:17+00:00 ERR (3): Notice: Undefined index: access
token in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 42
2016-04-21T21:25:18+00:00 ERR (3): Warning: file
getcontents(https://graph.facebook.com/me?accesstoken=): failed to open stream: HTTP request failed! HTTP/1.1 400 Bad Request
in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 207
2016-04-21T21:27:49+00:00 ERR (3): Notice: Undefined index: fbsr
100713453456709 in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 133
2016-04-21T21:27:49+00:00 ERR (3): Notice: Undefined index: fbs
100713453456709 in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 143
2016-04-21T21:27:49+00:00 ERR (3): Notice: Undefined index: sig in /home/----/domains/----.si/public
html/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 151
2016-04-21T21:27:49+00:00 ERR (3): Notice: Undefined index: accesstoken in /home/----/domains/----.si/publichtml/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 42
2016-04-21T21:27:50+00:00 ERR (3): Warning: filegetcontents(https://graph.facebook.com/me?accesstoken=): failed to open stream: HTTP request failed! HTTP/1.1 400 Bad Request
in /home/----/domains/----.si/public
html/app/code/community/Belvg/FacebookFree/controllers/CustomerController.php on line 207

Poizkusi onemogočit ta Belvg_FacebookFree extension, pobriši cache in testiraj. Ampak dvomim da je to. Verjetno ti kaj nagaja frontend. Poglej tudi v error loge spletnega strežnika.