Moneybookers - zaprt račun
7 naročnikov
7 naročnikov
Ko sem želel dvigniti (withdraw) denar in prenakazati na TRR sem naletel na sporočilo, da je denar rezerviran in da prenos ni možen. Pošljem na Moneybookers vprašanje koliko časa mora biti denar rezerviran. Dobim odgovor 30 dni.
Pošljem obrazložitev, da delam brez lastne zaloge in da moram tudi sam kupiti blago pri dobavitelju, zato mi vezan denar predstavlja težave pri poslovanju. Dobil sem več različnih mailov in več različnih ponudb:
- 30 dni 100% vezan denar
- 10% vezan denar za 180 dni, 90% razpolagam takoj
- 3000 € vezanega denarja, kar je nad to vrednostjo pa prosto razpolagam
Ker sem upal, da se bo dalo še pogajati, se z navedenim nisem strinjal.
Danes sem dobil sledeč odgovor:
*Following up our previous email, we regret to inform you, that our assessment department has declined your application.
Therefore, we would not be in a position to offer you our payment solution and your Skrill (Moneybookers) account has been closed down.
In this respect, please be also kindly informed, that the funds reserved in your account would be held for 180 days from the last "Receive Money" transaction and then accordingly released so you can further withdraw them.
Should you require any further assistance from us or in case any queries should arise, please do not hesitate to get in touch with us again instantly.*
Zdaj pa sem tam, ko ni muh...
20 odgovorov
za privat ni nobenih omejitev, za merchant račune so pa rezervacije zaradi morebitnih stornacij naročil
Po vsaj 30 poslanih mailih sem jih sedaj poklical in prosil za ponovno aktivacijo računa. Sedaj sem dobil ta odgovor:
"Please be kindly advised that the 100 % over for 30 days reserve is applied to all newly created accounts. Since you have had transaction with us, your account would be now a subject to the full verification. Therefore, we have requested the full set of documents and on the basis of the information provided by you, as well as on the transaction history, we have proposed the respective reserve.
Please be kindly advised that the fixed reserve of EUR 3000 would be our final proposal. We will not be able to proceed the full verification of your account if you do not accept this proposal.
Therefore, you are kindly asked to confirm whether you agree with the proposed reserve amount.
We thank you for your consideration and look forward to welcoming you as a new Merchant."
A ma še kdo z Moneybookersom takšne težave? Predalagana rešitev je zame nesprejemljiva in ne vem več, kako jih še naj prepričam.... Mi je pa škoda Moneybookersa, ker je provizija bolj ugodna v primerjavi s Paypal pa še bolj enostavna za uporabo.
bocco:
Po vsaj 30 poslanih mailih sem jih sedaj poklical in prosil za ponovno aktivacijo računa. Sedaj sem dobil ta odgovor:"Please be kindly advised that the 100 % over for 30 days reserve is applied to all newly created accounts. Since you have had transaction with us, your account would be now a subject to the full verification. Therefore, we have requested the full set of documents and on the basis of the information provided by you, as well as on the transaction history, we have proposed the respective reserve.
Please be kindly advised that the fixed reserve of EUR 3000 would be our final proposal. We will not be able to proceed the full verification of your account if you do not accept this proposal.
Therefore, you are kindly asked to confirm whether you agree with the proposed reserve amount.
We thank you for your consideration and look forward to welcoming you as a new Merchant."
A ma še kdo z Moneybookersom takšne težave? Predalagana rešitev je zame nesprejemljiva in ne vem več, kako jih še naj prepričam.... Mi je pa škoda Moneybookersa, ker je provizija bolj ugodna v primerjavi s Paypal pa še bolj enostavna za uporabo.
Kolega tudi imel isti problem. Za vsak email je mogel posebaj razlagat zakaj je prejel denar, na koncu pa so mu blokirali račun z skoraj 300€. Skratka ne vem kaj jim je zadnje čase :S
bocco:
Kako naj uredim? Kako imate ostali urejeno z Moneybookers?
Zakaj pa ti NETBANX od Netellerja ni ok? Mislim, da je še celo cenejši pa dosti več načinov plačila.
Hvala za info, sicer še nisem zasledil. Moneybookers in PayPal je ljudem poznan.
Bom preveril še Netbanx in poiskal modul za Prestashop.
Kako pa imate ostali dogovorjeno z Moneybookers? Ne vem, zakaj so mi dali 3000€ rezervacije...
Po dolgotrajnem, skoraj 2 meseca pogajanj in dopisovanja sem končno dobil aktiviran account.
"We are pleased to inform you that your account has been granted merchant status and it is no longer subject to outgoing transaction limit. We have now lowered the 100% over 30 day period rolling reserve into a standard reserve of 100% over 30 days.
Moneybookers welcomes you as a new trusted Merchant. We hope that we will both benefit from you as a valuable Moneybookers merchant and us as your dedicated payment provider. In this view, we would like to start with a few suggestions on how you can potentially increase your volume through Moneybookers."
Čaki... če prav razumem vaše pisarije... imaste implementirano plačevanje naročil v vaših trgovinah prek moneybookersa...
ta pa na začetku novim merchantom noče izplačat vplačanih naročil???
Mešetar:
Čaki... če prav razumem vaše pisarije... imaste implementirano plačevanje naročil v vaših trgovinah prek moneybookersa...ta pa na začetku novim merchantom noče izplačat vplačanih naročil???
Standardni pogoji.... Moneybookers in ostali payment procesorji se pač morajo zavarovati, v primeru, če misliš nategnit stranke.